[Students] CITE - Degree Works Update

[Lydia Harkey]

Outage Update

What is happening?

Degree Works service experienced an outage which caused users not to
access Degree Works. Service has been restored. We appreciate your
understanding and patience.

When did it happening?
Wednesday, March 26, 2014   8:50a.m. - 9:50a.m.

Services/Applications Impacted:

*         DegreeWorks

Services Not Impacted:

No other services were impacted. 

What you need to do:

If you are experiencing eCollege technical problems, contact the
eCollege helpdesk at 1-866-656-5511 (toll free) or
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org> 

If you experience other technical problems, please contact the CITE
Support Center at 903-468-6000 or Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu> .

 

CITE Support Center
<http://www.tamuc.edu/CampusLife/CampusServices/CITESupportCenter/suppor
t-services/default.aspx>  
Monday - Friday 8:00 a.m. - 5:00 p.m. * helpdesk at tamuc.edu
<mailto:helpdesk at tamuc.edu>  * 903-468-6000

 

 

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