[Students] CITE - Monthly Scheduled Outage

[Lydia Harkey]

Monthly Scheduled Outage Alert

 

What is happening?

There will be a regular scheduled maintenance outage to conduct routine
maintenance and security updates for Commerce Campus.

When is it happening?

Saturday, March 22, 2014 from 6:00 p.m. - 6:00 a.m. Central Time. 

Services/Applications Impacted:

All application services including:

Classroom and Lab 

 

*         All lab technologies that require Network Licenses

 

*         Pharos Printing

 

*         Remote Access to Library Databases

 

*         Virtual Desktop Environments

 

Digital Signage

*         Four Winds

Enterprise Applications

 

*         Banner

 

*         Banner SSB/INB

 

*         Cascade - Content Management System

 

*         DegreeWorks

*         eCollege

 

*         Employee emails (Exchange and CP Accounts)

 

*         EMS - Event Management Software

*         Lioncard

 

*         myLEO Portal

*         StarRez

*         Touchnet

 

File Sharing Services

Internet Access

Remote Desktop Services - E2

 

University Web Sites

Web Applications

 

 

Why is it Happening?

This is a regular scheduled maintenance to perform critical security and
maintenance updates. 

Services Not Impacted:

Internet services and local area network will be intermittent between
6:00pm and 7:00pm. Telephone and related services will not be impacted.

Students enrolled in eCollege may use an alternate access point:
http://online.tamuc.org to continue to access their courses during this
scheduled maintenance outage.

What you need to do:

If you experience other technical problems after 6:00 AM CT, please
contact CITE Support Center <mailto:CITE%20Support%20Center>   * Monday
- Friday 8:00 a.m. - 5:00 p.m. * Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu>  * 903-468-6000

If you experience eCollege technical problems after 6:00 AM CT, contact
the eCollege helpdesk at 1-866-656-5511 (toll free) or
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org>  .

 

 

 

 

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