[Students] Scheduled Maintenance Outage

[Lydia Harkey]

Outage Alert

 

What is happening?

There will be a regular scheduled maintenance outage to conduct routine
maintenance and security updates for Commerce Campus.

 

When is it happening?

Saturday, March 23, 2013 from 8:00 p.m. - 2:00 a.m. Central Time. 

 

Services/Applications Impacted:

All application services including:

*         All Banner Services

*         Graduation Application

*         All lab technologies using a network license

*         Graduation Application Viewer

*         All TAMUC web and FTP applications

*         IT Survey

*         Advancement Giving

*         Library Adobe Streaming Services

*         Banner

*         Magnus/Meningitis

*         Blackberry Enterprise Services

*         Migrating Radios

*         myLEO and LEO Portal and applications within

*         Cascade

*         Network file shares

*         Certification Curriculum Training

*         Online Orientation

*         Certification Professional Development

*         Pharos printing

*         Certification Professional (CP) Registration

*         Purchasing Web

*         Chief Financial Officer Registration Page

*         Retirement Certification

*         Class Enrollment

*         Schedule of Classes

*         Droplist

*         E2 - Terminal Services

*         SRSCPride Share

*         eCollege

*         StarRez

*         Employee emails (exchange and CP accounts)

*         Student Droplist

*         Employees Information

*         Teacher Certification Payment Gateway

*         EMS

*         Telephone Help

*         FCTT Course Copy

*         University Web Server

*         Ghost Server Services

*         Virtual Desktop Environments

 

Why is it Happening?

Regular scheduled maintenance is to perform critical security and
maintenance updates. 

Services Not Impacted:

Internet services may have only brief disruptions of services. Telephone
and related services will not be impacted.  Migrating radios to new
controller will not affect housing wireless system. 

Students enrolled in eCollege may use an alternate access point: 
http://online.tamuc.org to continue to access their courses during this
scheduled maintenance outage.

What you need to do:

If you experience other technical problems after 2:00 AM CT, please
contact IT Support Center
<http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default
.aspx>   * Monday - Friday 8:00 a.m. - 5:00 p.m. * Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu>  * 903-468-6000

If you experience eCollege technical problems after 2:00 AM CT, contact
the eCollege helpdesk at 1-866-656-5511 (toll free) or 
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org>  .

 

 

 

 

Lydia Harkey

IT Communications and Training Manager

Information Technology - BA 156

 

Texas A&M University-Commerce

P.O. Box 3011

Commerce, Tx 75429

p: 903.468.3029   f: 903.886.5415

Lydia.Harkey at tamuc.edu <mailto:Lydia.Harkey at tamuc.edu>  | Information
Technology
<http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default
.aspx> 

 

As a friendly reminder be sure to  contact the IT Help Desk directly for
all of your IT needs: 

x6000 (on-campus) or 903-468-6000 (off-campus) or via email: 
Helpdesk at tamuc.edu <mailto:Helpdesk at tamuc.edu> .

 

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