[Students] Monthly Scheduled Outage Alert
Lydia Harkey
Lydia.Harkey at tamuc.edu
Fri Apr 19 11:44:18 CDT 2013
Outage Alert
What is happening?
There will be a regular scheduled maintenance outage to conduct routine
maintenance and security updates for Commerce Campus.
When is it happening?
Saturday, April 20, 2013 from 8:00 p.m. - 2:00 a.m. Central Time.
Services/Applications Impacted:
All application services including:
* All Banner Services
* Graduation Application
* All lab technologies using a network license
* Graduation Application Viewer
* All TAMUC web and FTP applications
* IT Survey
* Advancement Giving
* Library Adobe Streaming Services
* Banner
* Magnus/Meningitis
* Blackberry Enterprise Services
* myLEO and LEO Portal and applications within
* Cascade
* Network file shares
* Certification Curriculum Training
* Online Orientation
* Certification Professional Development
* Pharos printing
* Certification Professional (CP) Registration
* Purchasing Web
* Chief Financial Officer Registration Page
* Retirement Certification
* Class Enrollment
* Schedule of Classes
* Droplist
* E2 - Terminal Services
* SRSCPride Share
* eCollege
* StarRez
* Employee emails (exchange and CP accounts)
* Student Droplist
* Employees Information
* Teacher Certification Payment Gateway
* EMS
* Telephone Help
* FCTT Course Copy
* University Web Server
* Ghost Server Services
* Virtual Desktop Environments
Why is it Happening?
Regular scheduled maintenance is to perform critical security and
maintenance updates.
Services Not Impacted:
Internet services may have only brief disruptions of services. Telephone
and related services will not be impacted.
Students enrolled in eCollege may use an alternate access point:
http://online.tamuc.org to continue to access their courses during this
scheduled maintenance outage.
What you need to do:
If you experience other technical problems after 2:00 AM CT, please
contact IT Support Center
<http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default
.aspx> * Monday - Friday 8:00 a.m. - 5:00 p.m. * Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu> * 903-468-6000
If you experience eCollege technical problems after 2:00 AM CT, contact
the eCollege helpdesk at 1-866-656-5511 (toll free) or
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org> .
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