[Students] Scheduled Outage

[Lydia Harkey]

Scheduled Outage 

 

What is happening?

eCollege will be taking a regular scheduled maintenance outage.
Information Technology will be taking advantage of the eCollege outage
to conduct  additional routine maintenance. 

 

When is it happening?

Friday, November 16, 2012 from 2:00 a.m. - 7:00 a.m. Central Time. 

 

Services/Applications Impacted

All application services including:

eCollege

Old myLEO Portal and applications within

New myLEO Portal and applications within

Employee emails

 

Why is it happening?

eCollege needs to make performance improving updates. A&M - commerce
needs to apply critical security and maintenance updates

 

Services Not Impacted

ResNet and Internet services may have only brief disruptions of
services. Telephone and related services will not be impacted (check
with Jeff)

 

What you need to do

If you experience eCollege technical problems after 7:00 AM CT, contact
the eCollege helpdesk at 1-866-656-5511 (toll free) or
helpdesk at online.tamuc.org <mailto:helpdesk at online.tamuc.org>  .

 

If you experience other technical problems after 7:00 AM CT, please
contact the IT Support Center at 903-468-6000 or Helpdesk at tamuc.edu
<mailto:Helpdesk at tamuc.edu> .

 

 

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