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<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'>We are still in the process or receiving
proof of insurance and lifting holds but I wanted to make a few comments on the
process this semester.&nbsp; <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal style='color:navy;mso-list:l1 level1 lfo3'><font size=3
     color=navy face=Arial><span style='font-size:12.0pt;font-family:Arial'>I
     wanted to apologize to those of you who provided your insurance in a timely
     manner or to the proper email, <a href="mailto:intl_stu@tamu-commerce.edu"><font
     color=navy><span style='color:navy;text-decoration:none'>intl_stu@tamu-commerce.edu</span></font></a>,
     as instructed</span></font><font color="#1f497d" face=Arial><span
     style='font-family:Arial;color:#1F497D'>,</span></font><font face=Arial><span
     style='font-family:Arial'> but did not have your hold lifted in a timely
     manner.&nbsp; Brenda was out for of the office and I was preparing to move
     our office along with fulfilling other responsibilities</span></font><font
     color=red face=Arial><span style='font-family:Arial;color:red'>. &nbsp;<b><u><span
     style='font-weight:bold'>In the future, I would strongly recommend always
     submitting your insurance to the <a
     href="mailto:intl_stu@tamu-commerce.edu"><font color=red><span
     style='color:red'>intl_stu@tamu-commerce.edu</span></font></a> email as
     opposed to bringing your insurance to the office or emailing your
     insurance to Brenda or myself.</span></u></b></span></font><font
     face=Arial><span style='font-family:Arial'> &nbsp;We are constantly
     reviewing our process and procedures to see how we may better serve our
     international students and scholars.&nbsp; <o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal style='color:navy;mso-list:l1 level1 lfo3'><font size=3
     color=navy face=Arial><span style='font-size:12.0pt;font-family:Arial'>We
     had a larger than usually number of students email to say they had
     submitted insurance for a year or longer and why was the hold still
     there?&nbsp; </span></font><b><u><font color=red face=Arial><span
     style='font-family:Arial;color:red;font-weight:bold'>As you are aware,
     proof of insurance must be submitted every semester and we only lift the
     hold for a semester at a time.</span></font></u></b><font face=Arial><span
     style='font-family:Arial'>&nbsp; We realize that some of you may have a
     government scholarship that covers your insurance or you may purchase
     insurance for longer than one semester.&nbsp; We recommend you contact us
     via email prior to early registration each semester to remind us or
     provide a copy of your current insurance.</span></font><font color=red
     face=Arial><span style='font-family:Arial;color:red'> </span></font><b><font
     face=Arial><span style='font-family:Arial;font-weight:bold'>Insurance can
     be submitted up to a week before class registration for each semester so I
     strongly urge you not to wait until the last minute.</span></font></b><font
     color=red face=Arial><span style='font-family:Arial;color:red'> </span></font><font
     face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=3 color=navy face=Arial><span style='font-size:
12.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<ul style='margin-top:0in' type=disc>
 <li class=MsoNormal style='color:navy;mso-list:l1 level1 lfo3'><font size=3
     color=navy face=Arial><span style='font-size:12.0pt;font-family:Arial'>We
     began sending emails out a week in advanced of the opening of registration
     so you could purchase your insurance in a timely manner and we also worked
     to make you aware of our office move.&nbsp; </span></font><b><u><font
     color=red face=Arial><span style='font-family:Arial;color:red;font-weight:
     bold'>TOO MANY</span></font></u></b><font face=Arial><span
     style='font-family:Arial'> students </span></font><font color="#1f497d"
     face=Arial><span style='font-family:Arial;color:#1F497D'>waited</span></font><font
     face=Arial><span style='font-family:Arial'> to the last minute and brought
     their insurance in with the expectation that it would be lifted
     immediately.&nbsp; </span></font><b><i><u><font color=red face=Arial><span
     style='font-family:Arial;color:red;font-weight:bold;font-style:italic'>As
     stated on the website, please allow at least one business day for the hold
     to be lifted but in most cases the hold will be lifted by the end of the
     day the insurance is provided.&nbsp;</span></font></u></i></b><b><font
     color=red face=Arial><span style='font-family:Arial;color:red;font-weight:
     bold'> </span></font></b><b><font face=Arial><span style='font-family:
     Arial;font-weight:bold'>You are notified by email each and every semester
     of the process so please do not wait until the last minute to submit your
     insurance in the international office.</span></font></b><b><font
     color=red face=Arial><span style='font-family:Arial;color:red;font-weight:
     bold'> </span></font></b><b><font face=Arial><span style='font-family:
     Arial;font-weight:bold'>&nbsp;</span></font></b><font face=Arial><span
     style='font-family:Arial'>We appreciate your cooperation.&nbsp;
     &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<o:p></o:p></span></font></li>
</ul>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>John Mark Jones, Director</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>International Student Services</span></font><o:p></o:p></p>

<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
  face=Arial><span style='font-size:10.0pt;font-family:Arial'>Texas</span></font></st1:PlaceName><font
 size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <st1:PlaceName
 w:st="on">A&amp;M</st1:PlaceName> <st1:PlaceType w:st="on">University-</st1:PlaceType></span></font></st1:place><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> Commerce</span></font><o:p></o:p></p>

<p class=MsoNormal><st1:address w:st="on"><st1:Street w:st="on"><font size=2
  face=Arial><span style='font-size:10.0pt;font-family:Arial'>PO Box</span></font></st1:Street><font
 size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 3011</span></font></st1:address><o:p></o:p></p>

<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
  face=Arial><span style='font-size:10.0pt;font-family:Arial'>Commerce</span></font></st1:City><font
 size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>, <st1:State
 w:st="on">TX</st1:State> <st1:PostalCode w:st="on">75429</st1:PostalCode></span></font></st1:place><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Phone: (903) 886-5097</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fax:&nbsp;(903) 468-3200</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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