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<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have been notified that students outside North and <st1:place
w:st="on">South America</st1:place> may have problems accessing the library
database from their home country. <font color=red><span style='color:
red'>This only applies to students who attempt to access the library database
from their home country and their home country is outside North and <st1:place
w:st="on">South America</st1:place>.</span></font><font color=black><span
style='color:black'> Please make note of this for when you travel to your
home country. Below are the instructions for correcting any problems.
Please contact Scott Lancaster at the library at 903-886-5725 or CTIS at
903-886-6000 for any questions or concerns. <o:p></o:p></span></font></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>This is the information that was sent to me to use in
accessing the library databases from countries outside North and <st1:place
w:st="on">South America</st1:place>:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>What can distance students in those countries outside North
and <st1:place w:st="on">South America</st1:place> do:<o:p></o:p></span></font></p>
<p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span
style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font face=Arial><span
style='font-family:Arial'>They must contact CTIS at the helpdesk via phone
(903-468-6000) or email (<st1:PersonName w:st="on">HelpDesk@tamu-commerce.edu</st1:PersonName>)).
<o:p></o:p></span></font></p>
<p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span
style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font face=Arial><span
style='font-family:Arial'>Once the student is checked out they are sent a link
to get the vpn software which lets them authenticate and use the databases.
<o:p></o:p></span></font></p>
<p class=MsoPlainText style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span
style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'>
</span></font></span></span></font><![endif]><font face=Arial><span
style='font-family:Arial'>CTIS says is takes about 1 day for all the checking,
etc. to get done.<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>John Mark Jones, Director<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>International Student Services<o:p></o:p></span></font></p>
<p class=MsoPlainText><st1:place w:st="on"><st1:PlaceName w:st="on"><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Texas</span></font></st1:PlaceName><font
face=Arial><span style='font-family:Arial'> <st1:PlaceName w:st="on">A&M</st1:PlaceName>
<st1:PlaceType w:st="on">University-</st1:PlaceType></span></font></st1:place><font
face=Arial><span style='font-family:Arial'> Commerce<o:p></o:p></span></font></p>
<p class=MsoPlainText><st1:address w:st="on"><st1:Street w:st="on"><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>PO Box</span></font></st1:Street><font
face=Arial><span style='font-family:Arial'> 3011</span></font></st1:address><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoPlainText><st1:place w:st="on"><st1:City w:st="on"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Commerce</span></font></st1:City><font
face=Arial><span style='font-family:Arial'>, <st1:State w:st="on">TX</st1:State>
<st1:PostalCode w:st="on">75429</st1:PostalCode></span></font></st1:place><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Phone: (903) 886-5097<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fax: (903) 468-3200<o:p></o:p></span></font></p>
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10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
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