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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Greeting,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>All of you are aware there has been technical issues with Cascade and we appreciate your patience. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Some of you are responsible for posting CV’s, Syllabi’s and Vitae’s and are know that yesterday was our seventh class day. This means many of you were verifying if all CV’s, Syllabi’s and Vitae’s for your department were posted and some of you found some did not post. Since we were notified of this issue we are asking you to take a moment this morning to verify that all CV’s, Syllabi’s and Vitae’s for your department posted. If you find that any CV’s, Syllabi’s, or Vitae’s did not post please do the following:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Send an email to <a href="mailto:helpdesk@tamuc.edu">helpdesk@tamuc.edu</a> as high priority<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Indicate in the body of the email what name of the file and type (CV, Syllabi or Vitae) did not post<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Name of Professor <o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Ask that the IR ticket be assigned to App Dev team as high priority<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have notified the App Dev team and help desk this is a high priority.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please let me know if you have any questions regarding CV’s, Syllabi’s and Vitae’s.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you for working with us,<o:p></o:p></p><p class=MsoNormal>Lydia<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Lydia Harkey</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> | <b>IT Communication Manager </b><i><br></i></span>Center for IT Excellence<span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>| Texas A&M University-Commerce<b><br></b><a href="mailto:Lydia.Harkey@tamuc.edu"><span style='color:blue'>Lydia.Harkey@tamuc.edu</span></a> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>P.O. Box 3011 | Commerce, Tx 75429-3011<br>Tel. 903.468.3029 | Fax 903.886.5415| </span><span style='color:black'><a href="http://www.tamuc.edu/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>www.tamuc.edu</span></a></span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";color:black'><br></span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D'><br><b>Texas A&M University-Commerce</b></span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>