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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal style='margin-left:2.5in;text-indent:-2.5in'><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'> <u>Cascade Update <o:p></o:p></u></span></b></p><p class=MsoNormal style='margin-left:2.5in;text-indent:-2.5in'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What happened?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'>Cascade CMS server has successfully rebooted to fix server errors. We apologize for the inconvenience and appreciate your understanding.</span></i><i><span style='font-size:12.0pt;color:#365F91'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>When did it happen?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'>Tuesday, November 19, 2013, 11:00 a.m. – 11:15 a.m. Central Time. </span></i><i><span style='font-size:12.0pt;color:#365F91'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D'>/Applications</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'> Impacted:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><i><span style='color:#1F497D'>CMS Cascade production server</span></i><i><span style='color:#1F497D'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services Not Impacted:<i><o:p></o:p></i></span></b></p><p class=MsoNormal><i><span style='color:#1F497D'>All other services are not impacted.</span></i><i><span style='color:#254061'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>If you experience other technical problems after 11:15 a.m. CST, please contact the IT Support Center at 903-468-6000 or </span><a href="mailto:Helpdesk@tamuc.edu"><span style='font-size:12.0pt;color:#1F497D;text-decoration:none'>Helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#1F497D'>.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Lydia Harkey</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> | <b>IT Communication Manager </b><i><br></i></span>Center for IT Excellence<span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>| Texas A&M University-Commerce<b><br></b><a href="mailto:Lydia.Harkey@tamuc.edu"><span style='color:blue'>Lydia.Harkey@tamuc.edu</span></a> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>P.O. Box 3011 | Commerce, Tx 75429-3011<br>Tel. 903.468.3029 | Fax 903.886.5415| </span><span style='color:black'><a href="http://www.tamuc.edu/"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>www.tamuc.edu</span></a></span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";color:black'><br></span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";color:#1F497D'><br><b>Texas A&M University-Commerce</b></span><span style='font-size:10.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>