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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal style='margin-left:2.5in;text-indent:-2.5in'><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin-left:2.5in;text-indent:-2.5in'><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'> <u>Outage Alert <o:p></o:p></u></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What is happening?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'>Cascade CMS server is currently not publishing any updates to www.tamuc.edu. We have contacted our vendor to work on the issue. We will send an email update when the issue has been resolved. We apologize for the inconvenience and appreciate your understanding.<o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>When is it happening?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'>Thursday, September 5, 2013, 8:00 p.m. Central Time. </span></i><i><span style='font-size:12.0pt;color:#365F91'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D'>/Applications</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'> Impacted:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><i><span style='color:#1F497D'>CMS Cascade production server<o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Why is it happening?<o:p></o:p></span></b></p><p class=MsoListParagraph style='margin-left:0in;mso-add-space:auto'><i><span style='color:#365F91'>Our vendor is currently researching the issue.</span></i><span style='color:#365F91'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services Not Impacted:<i><o:p></o:p></i></span></b></p><p class=MsoNormal><i><span style='color:#1F497D'>All other services are not impacted.</span></i><i><span style='color:#254061'><o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#1F497D'>Developers and CMS Editors will not have be able to publish any updates in Cascade <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#1F497D'>A follow up email confirmation will be sent when the issue has been resolved.<o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>f you experience other technical problems after 8:00 p.m. CST, please contact the IT Support Center at 903-468-6000 or </span><a href="mailto:Helpdesk@tamuc.edu"><span style='font-size:12.0pt;color:#1F497D;text-decoration:none'>Helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#1F497D'>.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default.aspx"><b><span style='font-size:12.0pt;color:#000099'>IT Support Center</span></b></a><b><span style='font-size:12.0pt;color:#000099'> </span></b><b><span style='font-size:14.0pt;color:#000099'><br></span></b><span style='font-size:12.0pt;color:#365F91'>Come by: Monday – Friday 8:00 a.m. – 5:00 p.m.<br>Contact by email:</span> <a href="mailto:helpdesk@tamuc.edu"><span style='font-size:12.0pt'>helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#365F91'><br>Call us any time: 903-468-6000 </span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>