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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal style='margin-left:2.5in;text-indent:-2.5in'><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'> <u>Outage Alert <o:p></o:p></u></span></b></p><p class=MsoNormal style='margin-left:2.5in;text-indent:-2.5in'><b><u><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'><o:p><span style='text-decoration:none'> </span></o:p></span></u></b></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What is happening?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'>Cascade CMS server Version 7.0.6 will be upgraded to Version 7.0.7<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'><o:p> </o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>When is it happening?<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'>Monday, January 28, 2013 from 5:00 p.m. – 6:00 p.m. Central Time. <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#365F91'><o:p> </o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#1F497D'>/Applications</span></b><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'> Impacted:<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:6.0pt'><i><span style='color:#1F497D'>CMS Cascade production server<o:p></o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Why is it happening?<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpFirst style='margin-left:0in;mso-add-space:auto'><i><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>This upgrade will resolve the ‘Make Publisher smooth’ issues. This change will focus on the bellow points.<o:p></o:p></span></i></p><p class=MsoListParagraphCxSpMiddle style='margin-left:.25in;mso-add-space:auto'><i><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></i></p><p class=MsoListParagraphCxSpLast style='margin-left:0in;mso-add-space:auto'><i><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>Issues Resolved<o:p></o:p></span></i></p><ul type=disc><li class=MsoNormal style='color:#4F81BD;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%;mso-list:l0 level1 lfo1'><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><span style='color:windowtext'>[<a href="https://hannonhill.jira.com/browse/CSI-426"><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>CSI-426</span></a>] - Web Services elements do not properly match WSDL<o:p></o:p></span></span></li><li class=MsoNormal style='color:#4F81BD;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%;mso-list:l0 level1 lfo1'><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><span style='color:windowtext'>[<a href="https://hannonhill.jira.com/browse/CSI-481"><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>CSI-481</span></a>] - Search results out of order<o:p></o:p></span></span></li><li class=MsoNormal style='color:#4F81BD;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%;mso-list:l0 level1 lfo1'><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><span style='color:windowtext'>[<a href="https://hannonhill.jira.com/browse/CSI-488"><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>CSI-488</span></a>] - Default Dynamic Metadata added after Asset is created requires user to resubmit Asset<o:p></o:p></span></span></li><li class=MsoNormal style='color:#4F81BD;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%;mso-list:l0 level1 lfo1'><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><span style='color:windowtext'>[<a href="https://hannonhill.jira.com/browse/CSI-489"><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>CSI-489</span></a>] - Page-level region no block/no format assignments lost when returning back to Page Edit<o:p></o:p></span></span></li><li class=MsoNormal style='color:#4F81BD;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%;mso-list:l0 level1 lfo1'><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><span style='color:windowtext'>[<a href="https://hannonhill.jira.com/browse/CSI-497"><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>CSI-497</span></a>] - Web Services: Search operation returns invalid values in Path property<o:p></o:p></span></span></li><li class=MsoNormal style='color:#4F81BD;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%;mso-list:l0 level1 lfo1'><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><span style='color:windowtext'>[<a href="https://hannonhill.jira.com/browse/CSI-498"><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>CSI-498</span></a>] - Race condition can cause publisher to never finish a job<o:p></o:p></span></span></li><li class=MsoNormal style='color:#4F81BD;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:115%;mso-list:l0 level1 lfo1'><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'><span style='color:windowtext'>[<a href="https://hannonhill.jira.com/browse/CSI-501"><span style='color:#376092;mso-style-textfill-fill-color:#376092;mso-style-textfill-fill-alpha:100.0%'>CSI-501</span></a>] - Chooser window search does not return any results for choosers that only allow assets from the current Site<o:p></o:p></span></span></li></ul><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>Services Not Impacted:<i><o:p></o:p></i></span></b></p><p class=MsoNormal><i><span style='color:#1F497D'>Any other service will not be impacted.<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#254061'><o:p> </o:p></span></i></p><p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Californian FB","serif";color:#131E83'>What you need to do:<o:p></o:p></span></b></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#1F497D'>Developers and CMS Editors will not have access to </span></i><a href="http://cms.tamuc.edu:8080/login.act"><i><span style='font-size:12.0pt'>http://cms.tamuc.edu:8080/login.act</span></i></a><i><span style='font-size:12.0pt;color:#1F497D'> during the maintenance window. <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:12.0pt;color:#1F497D'>A follow up email confirmation will be sent when the maintenance update is successful.<o:p></o:p></span></i></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'>If you experience other technical problems after 6:00 p.m. CST, please contact the IT Support Center at 903-468-6000 or </span><a href="mailto:Helpdesk@tamuc.edu"><span style='font-size:12.0pt;color:#1F497D;text-decoration:none'>Helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#1F497D'>.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><a href="http://www.tamuc.edu/studentLife/campusServices/ITSupportCenter/default.aspx"><b><span style='font-size:12.0pt;color:#000099'>IT Support Center</span></b></a><b><span style='font-size:12.0pt;color:#000099'> </span></b><b><span style='font-size:14.0pt;color:#000099'><br></span></b><span style='font-size:12.0pt;color:#365F91'>Come by: Monday – Friday 8:00 a.m. – 5:00 p.m.<br>Contact by email:</span> <a href="mailto:helpdesk@tamuc.edu"><span style='font-size:12.0pt'>helpdesk@tamuc.edu</span></a><span style='font-size:12.0pt;color:#365F91'><br>Call us any time: 903-468-6000 </span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#365F91'><img border=0 width=172 height=95 id="Picture_x0020_1" src="cid:image001.gif@01CDFD42.B07FD950" alt="Description: TAMUC_logo"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#365F91'>Lydia Harkey<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>IT Communications and Training Manager<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>Information Technology<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>Texas A&M University-Commerce<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>1700 Hwy 24<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>Commerce, Tx 78529<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'>p: 903.468.3029 f: 903.886.5415<o:p></o:p></span></p><p class=MsoNormal><span style='color:#365F91'><o:p> </o:p></span></p><p class=MsoNormal><i><span style='color:#1F497D'>As a friendly reminder be sure to contact the IT Help Desk directly for all of your IT needs: <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='color:#1F497D'>x6000 (on-campus) or 903-468-6000 (off-campus) or via email: </span></i><a href="mailto:Helpdesk@tamuc.edu"><i><span style='color:blue'>Helpdesk@tamuc.edu</span></i></a><i><span style='color:#1F497D'>.</span></i><i><span style='color:#1F497D'><o:p></o:p></span></i></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>